WORKFLOWS & CASE REVIEW

Workflows & review

Manage requests, reviewer queues and decision history in one workspace, keeping operations organized and every case traceable to its outcome.

Using a digital service Built around real people
Workflows & review

The value of this capability for your organization

User roles, access levels and workflows are defined around your organization’s team structure.

Different workflows for different services

Give each service a verification journey and acceptance rules suited to its needs.

A queue for requests that need review

Bring requests needing attention into a clear queue for daily team follow-up.

Reviewer notes and event history

Keep notes and events with the case to preserve decision context and support reviewer handovers.

Send results to your systems

Connect verification status and results to your organization’s service workflow for continued request tracking.

Relevant information. Traceable outcomes.

See the information each check uses and the result your organization can use to make decisions and continue its service.

Information required

The request, module results and your acceptance rules

Results for your organization

A recorded decision, history and an event for your system

  1. 1Create a review case
  2. 2Run the selected checks
  3. 3Route uncertain cases
  4. 4Record and deliver the result
See the product in action

Applicant and reviewer journeys

Explore the applicant journey and reviewer workspace across successful checks, document resubmission and human review. The demo uses illustrative data.

LIYAN / REVIEW CONSOLESample interface
Sample journey completeDemo case

Review information

Applicant nameSample user
Review typeCustomer onboarding
Request referenceSAMPLE-USER
Next stepRecord the outcome
Illustrative portrait in a sample case
Sample documentNot a valid identity document
SAMPLE · NOT A VALID ID
Explore the review console and sample cases
Face imageSample mobile face capture screen
Choose services and start working together

Identity verification suited to your organization.

Talk to Liyan about selecting services, integration and a proposal for your organization.