Frequently asked questions

Your questions about IDAzma.

What you need to choose a solution, understand pricing and start working with IDAzma.

What can IDAzma help our organization with?

IDAzma supports remote onboarding, document and face checks, and case management. Choose anything from a specific check to a complete journey based on your service requirements.

Can the solution be tailored to our industry?

Banks, exchanges, fintech companies and online platforms can choose checks and onboarding rules that match their workflows.

How do we discuss integration with our systems?

In a technical discussion, we review your service journey, existing systems and how results will be received. We then define the integration scope and a proposal suited to your organization.

How is identity verification priced?

Pricing depends on request volume, verification steps, data sources, deployment and reviewer involvement. Use the pricing page to select the scope your organization needs.

How can we explore the product before working together?

The interactive demo shows the applicant journey and reviewer console with illustrative data. Request a meeting to discuss your organization’s specific scenario.

Can we tailor verification to our service?

Document, face and risk checks are aligned with your acceptance rules and team structure, from continuing the journey to referring selected cases for human review.

Which documents and data sources can be included?

Document types, authorized sources and data-check requirements are defined during your organizational review and recorded in the proposal. Coverage depends on authorized access and contract scope.

What happens when information is incomplete or a result is uncertain?

Applicants can see why corrections are needed and continue their request. Cases needing a human decision are followed up in the reviewer console with reasons and history.

How are rollout timing and support agreed?

Timing depends on the service mix, integration, data sources and deployment. Implementation stages and support levels are defined in a proposal suited to your organization.

Does the demo need a camera or real identity document?

No. The demo uses illustrative data and images, does not activate the camera and does not require a real document or national ID number.

Choose services and start working together

Identity verification suited to your organization.

Talk to Liyan about selecting services, integration and a proposal for your organization.